Chief Executive, KSS CRC
Suki has spent two decades in the probation service, chalking up experience in offender management, interventions and performance. As a former operational director she has had an impressive track record in streamlining operations and making significant cost reductions while improving performance, and delivering the vision.
Her varied experience includes some key secondments such as at HM Inspectorate of Probation and as an ACO with the NOMS Specification Benchmarking and Costing team, where she developed national specifications. As a Senior Policy Advisor on women offenders at the MoJ, she was able to influence policy-makers.
Managing Director - Skills, Employment, Health and Justice, Seetec GroupPlaying a key role in the Seetec Group’s evolution, John has helped transform the organisation into the diverse public and business services provider it is today. As managing director, John has overarching responsibility for Justice, Skills, Employment and Health divisions within the Seetec Group. In the past thirty years, he has led a variety of business operations including training, sales, software development, IT infrastructure and assurance. John is accountable to the MoJ and the Seetec Group board for the effective delivery and overarching governance of KSS CRC.
Deputy Chief Probation Officer, KSS CRC
Cynthia has 25 years experience of working in the criminal justice system including at Inner London, Merseyside and Kent Probation Services.
She has worked as a senior manager for the last decade in a range of lead roles and responsibilities. Her achievements have included winning a NOMS bid to deliver the OM Development Project (Diversity) which produced a national practitioners’ tool kit called Crossing the Communication Divide.
Cynthia took a break for three years, during which time she worked as a Vocational Rehabilitation counsellor for a contracted provider to South Australia's Workers Rehabilitation and Compensation Scheme. Her clients included the Correctional Services, the State Transport Authority as well as a variety of independent employers.
Head of Contracts, KSS CRC
Andrew comes to us with over a decade's worth of contract management experience. He is responsible for ensuring KSS CRC meets its contractual obligations and targets. He works with the leadership team to mitigate risk, improve services and achieve all contract deliverables. He is the main point of contact for NOMS.
He has amassed invaluable experience from outside the sector. As a Senior Contract Manager at TNT Business Solutions, he generated £5 million annually from several key accounts by providing onsite and offsite document management services, including those in the finance and public sectors. Previous to this he worked as an Account Manager for Financial Data Management where he looked after two of the company’s largest public sector clients managing their end-to-end print requirements.
Deputy Chief Officer, KSS CRC
Graham has worked across both public and private sectors, shaping organisational approach to change and people management. As a previous Head of HR for a variety of companies, he brings a track record of understanding the strategic needs of an organisation and delivering solutions to enable success.
Graham now brings this strategic and practical experience to KSS CRC’s Excellence and Effectiveness function, where he will be ensuring that the CRC’s strategy and leadership, policy and process, as well as innovation and culture, are aligned and all working together to achieve our objectives.
Senior operational team
Assistant Chief Probation Officer (Assessment, Rehabilitation and IOM)
Claire has worked in probation ever since graduating. Currently Head of Service for Rehabilitation, managing operations in KSS CRC’s largest function, Claire has extensive experience in all aspects of probation.
During her time with Kent Probation, and subsequently KSS CRC, she has worked in Court, offender management and Accredited Programme delivery, specialising in programmes designed to address domestic abuse. Claire was a Senior Probation Officer for six years, which included working in one of the most deprived wards in the country. Claire has managed a range of projects to improve and develop our services, including those aimed at women. More recently, as Head of Business Improvement and People Development, she held organisational responsibility for learning and professional development, investigations, quality assurance and service user involvement.
Claire is a Fellow of the Probation Institute.
Assistant Chief Probation Officer (Policy development)Since qualifying in 2003 as a Probation Officer in London, Debbie has managed a variety of multi-disciplinary teams, including Courts and Integrated Offender Management (IOM). She has an impressive track record, working with key criminal justice stakeholders and partners. Amongst other projects, Debbie steered the design and implementation a multi-agency domestic abuse perpetrators panel (MADAPP) and led the development and implementation of a harmonised integrated service user management framework across Kent, Surrey and Sussex. Recently, Debbie completely revised Seetec Group’s safeguarding policy and procedures and also led the implementation of these new procedures for this major project across UK and Ireland operations.
Assistant Chief Probation Officer (Prisons)
Sam has worked in probation services for 11 years. Beginning his career in Leeds, his experience spans many aspects of operations, including specialisms in substance misuse, Integrated Offender Management and addressing same sex domestic violence. He moved to Sussex to take a role as Community Payback Manager and has led this scheme across the CRC. As Assistant Chief Probation Officer, he oversees the delivery of community supervision of those released from prison, Through the Gate Services and Integrated Offender Management. Sam is also the CRC’s equality lead.
Assistant Chief Officer (Interventions)Carl has worked for over 20 years in the probation service in a variety of operational and management roles. This has given him broad experience in interventions, performance management, business development and stakeholder engagement. As a qualified therapist, Carl has combined his knowledge of effective treatment to facilitate behavioural change with his commercial experience of delivering lean, cost effective interventions. Carl’s experience includes winning and managing externally commissioned contracts within a probation environment, including those commissioned by Public Health, Local Authorities and the Surrey Office of the Police and Crime Commissioner. As Head of Service for Interventions, Carl has overseen the successful development and growth of a range of functions, including Education, Training and Employment, the Volunteer Unit, Accredited Programmes, Attendance Centres for young adults and KSS CRC’s Restorative Justice partnerships.
Assistant Chief Probation Officer (Community Payback)
Emma has gained extensive experience in all aspects of probation, during her 18 years in this field. Emma is currently Head of Service for Community Payback, managing a large team with diverse roles across all three counties we operate in, to achieve the delivery of this community sentence. As part of this role, Emma liaises closely with our stake holders, including the charities, local authorities and other organisations with whom we operate Community Payback projects.
A qualified Probation Officer, Emma’s previous experience includes working in prisons, with Magistrates and Crown Courts, management of service users and Programmes. She has specialised in working with high risk male service users, mainly domestic abuse and sex offenders, and accredited programme delivery.
Before moving into management, Emma worked as a Quality Development Officer, supporting staff to improve and further develop their skills; she gained a coaching qualification whilst undertaking this role. Emma’s first management role was as Deputy Manager and then acting SPO for the Kent Approved Premises, before moving into permanent Senior Probation Officer roles within Programmes and then the Assessment function for KSS CRC.
Assistant Chief Probation Officer
Paul has a broad range of operational experience, gained over 13 years working in probation, as well as an MSc in Applied Forensic Psychology. As Head of Excellence & Effectiveness, he leads operational investigation and internal auditing, initiates projects to improve the effectiveness of operational work and ensures that the quality and integrity of service delivery is continually reviewed and improved against sector standards.
Paul’s role encompasses ensuring that MySIS and M-SAT – KSS CRC’s new case management and assessment tools - meet organisational needs and are rolled out with minimal operational disruption.
Assistant Chief Officer
Catherine has 18 years’ experience supporting probation services through a variety of roles, including business support management, training, and IT as well as contributing to the development of the assessment tool M-SAT.
Catherine, who began her probation career as an Administration Manager in West Sussex, now has responsibility for all the administrative and facilities teams right across the three counties in which KSS CRC operates. In this role, she is responsible for the design and delivery of high quality administrative and support services. She is also driving the move to employ apprentices within the organisation.
A qualified Prince II practitioner, Catherine has worked in project management in the private sector, as well as within the probation arena. This experience has been invaluable to Catherine, who has led the estates transformation across KSS CRC to ensure that the new offices are efficient, multi-purpose and suitable for our service users, visitors and staff.