Chief Executive, KSS CRC
Suki has spent two decades in the probation service, chalking up experience in offender management, interventions and performance. As a former operational director she has had an impressive track record in streamlining operations and making significant cost reductions while improving performance, and delivering the vision.
Her varied experience includes some key secondments such as at HM Inspectorate of Probation and as an ACO with the NOMS Specification Benchmarking and Costing team, where she developed national specifications. As a Senior Policy Advisor on women offenders at the MoJ, she was able to influence policy-makers.
Managing Director responsible for Skills, Welfare to Work, Health, Justice, Infrastructure and Assurance
John has worked for Seetec for 30 years. He understands the business implicitly having held a number of senior management roles (including that of Company Secretary) during his tenure. As an IT specialist he has led the development and maintenance of both hardware and software solutions to help run Seetec’s business. This includes managing an internal function that provides support and bespoke software solutions to over 850 staff, across 60 locations and in excess of 3000 computers. Simultaneously, he managed ongoing initiatives such as the group’s e-learning strategy, integrating a wide range of software applications and a number of security enhancement projects.
This is the expertise behind a new technology platform that is to be launched across KSS CRC. The technology will support our frontline practitioners so they can spend more time helping service users to change their lives. What’s more, it will allow the business to deliver services based on data – that means evidence – of what works best.
John is accountable to the MoJ and the Seetec Group board for the effective delivery and overarching governance of the CRC.
Group Justice Director, Seetec
Nigel has over 25 years experience of operating within the criminal justice system, and led KSS CRC for the first year as the CEO before handing over to Suki Binning; he now has a larger portfolio as Group Justice Director.
He has front-line delivery experience as a qualified Probation Officer working his way through the ranks. He has the highest-level strategic experience having worked as a Senior Advisor in the Prime Minister’s Delivery Unit where he developed solution-focussed delivery in the Home and Foreign Affairs Team. In the Coalition Government he worked as part of the team advising the PM and Chancellor on budget deficit reduction. Nigel also has international experience from a secondment to the Ministry of Justice in Ankara, Turkey, where he worked with others to establish the nation’s probation service in preparation for entry into the EU. Before joining Seetec Nigel worked as Justice Director in a consultancy firm where he increased turnover from a zero base to £1.5m in just 12 months, helped win 7 CRC contracts and placed teams with three different companies in the TR competition, all of whom were successful.
As the main architect of My Solution Rehabilitation Programme (MSRP), Nigel works with Seetec and KSS CRC to deliver results.
Director of Interventions, KSS CRC
Cynthia has 25 years experience of working in the criminal justice system including at Inner London, Merseyside and Kent Probation Services.
She has worked as a senior manager for the last decade in a range of lead roles and responsibilities. Her achievements have included winning a NOMS bid to deliver the OM Development Project (Diversity) which produced a national practitioners’ tool kit called Crossing the Communication Divide.
Cynthia took a break for three years, during which time she worked as a Vocational Rehabilitation counsellor for a contracted provider to South Australia's Workers Rehabilitation and Compensation Scheme. Her clients included the Correctional Services, the State Transport Authority as well as a variety of independent employers.
Director of Rehabilitation and Resettlement, KSS CRC
Caroline has recently joined the KSS CRC team following a 13 year career in London Probation, and more recently London CRC. Her experience includes both working directly with service users to reduce reoffending and managing various teams to achieve successful quality, performance and engagement outcomes.
Caroline strongly believes in the benefits of partnership work and has worked with key stakeholders and partners across three London Boroughs to build and develop Integrated Offender Management schemes that have achieved high reductions in prolific offending. She is also passionate about linking service users with their communities in order to change lives. To help grow the network of services her teams could offer service users, Caroline devised a social media strategy which was rolled-out across various boroughs and resulted in new opportunities being made available locally to compliment sentence plans.
More recently Caroline has been one of the lead managers in developing and launching the new operational model in London CRC. This role involved launching a vision and strategy for working with male adults, as well as overseeing the placement of 200 staff across London to manage 15,000 orders and licences.
Head of Contracts, KSS CRC
Andrew comes to us with over a decade's worth of contract management experience. He is responsible for ensuring KSS CRC meets its contractual obligations and targets. He works with the leadership team to mitigate risk, improve services and achieve all contract deliverables. He is the main point of contact for NOMS.
He has amassed invaluable experience from outside the sector. As a Senior Contract Manager at TNT Business Solutions, he generated £5 million annually from several key accounts by providing onsite and offsite document management services, including those in the finance and public sectors. Previous to this he worked as an Account Manager for Financial Data Management where he looked after two of the company’s largest public sector clients managing their end-to-end print requirements.
Director of Human Resources, KSS CRC
Graham has amassed more than 15 years’ HR experience working with senior leaders in both the public and private sectors. Graham’s forte is putting in place the right people strategy to attract and keep staff that will help to achieve an organisation’s goals.
Graham is focussing on helping the KSS CRC to become even more productive and profitable through being a great place to work. His experience includes helping to commercialise Essex County Council by transforming them from a service provider to a service commissioner. Prior to this, Graham spent his career creating strategic ‘people’ solutions and delivering HR for the financial services sector at Nationwide and RBS.
Senior operational team
Head of Service (Assessment, Rehabilitation and IOM)
Responsible for Assessment, Rehabilitation and Integrated Offender Management (IOM) functions.
Head of Policy Development
Responsible for operational policy development and strategic lead for safeguarding across KSS CRC.
Head of Service (Resettlement)
Responsible for managing operations of the Resettlement team including Through the Gate and resettlement services.
Head of Service (Interventions)
Responsible for overseeing the KSS CRC Interventions functions made up of the Employment and Skills Team, the Volunteer/Mentor Unit, the Accredited Programmes Team and the Senior Attendance Centres.
Head of Service (Community Payback)
Responsible for overseeing the operations of Community Payback.
Head of Business Transformation
Responsible for leading the development of My Solution Rehabilitation Programme (MSRP) and our innovative IT solution MYSIS and M-SAT.