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Could you be a Case Support Worker?

18 October 2017

Paid job opportunities for current / ex service users.

We are actively seeking to recruit either current or ex-service users into the role of Case Support Worker.

Using your personal experience of the Criminal Justice System, the role involves working to improve service user engagement and provide them with emotional and practical support.

We are looking for motivational, organised, and reliable individuals with good communication skills. Your experience of your own journey and the steps you took to create change in your life will be vital to carrying out this role. 

No formal qualifications are required, just an open mind and a commitment to working with service users to improve engagement.  Formal training and supervision will be provided. 

This role was created through the work done with our Service User Council to provide emotional and practical support to our service users; through this role, you can help make a positive difference to our service users' lives.

Key responsibilities include supporting service users by accompanying them to appointments such as job interviews, assisting in completion of forms, listening to their concerns and relating to the challenges that they face and exploring reasons for any non-attendance.

You will also be required to build links with community activities such as gyms, libraries and other hobbies, explore community events, training opportunities and resources and then encourage and assist service users to engage with these. 

To view all our current vacancies and to apply please visit http://ksscrc.co.uk/work-for-us


Latest personal stories


A former drug addict has become a successful paid chef a year after his release from prison.

Experience of volunteer Aron

When I first met John*, he came across as being very shy and quiet. I attended an initial meeting where I met with Johnís Probation Officer and we agreed actions and goals for him to take to help aid his rehabilitation and tackle the issues that have led him to commit the crime in the first place.

The help of volunteer David

I was asked to work with Andrew* to help improve his self-esteem and decision making skills which led to his drug abuse. At our regular meetings, we explored solutions to his issues and obstacles to his future aspirations. Slowly through this work, his perceptions about himself began to change from feelings of guilty and helplessness, to being able to acknowledge his own personal strengths and attributes.

Latest personal stories





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