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KSS CRC to employ current or ex-service users to improve engagement

21 January 2016

KSS CRC is advertising three new roles for current and ex-service users to help us engage and support individuals to turn away from crime.

The three Case Support Workers will encourage service users to attend appointments and complete activities that will aid their rehabilitation.

Our Service User Council proposed the new Case Support Worker roles after seeing evidence of how employing current or ex-service users can improve outcomes.
For anyone interested in applying for one of the three roles you can read more information here:

Case Support Worker - Brighton

Case Support Worker - Canterbury

Case Support Worker - Guildford

Claire Jones, joint Head of Service for Rehabilitation, Assessment and IOM, said: "This is an exciting time for KSS CRC as we develop the Case Support Worker role with our Service User Council to be integral to supporting the service users we work with on a daily basis.  We would be delighted to hear from current and ex-service users to bring their experiences and insight into the work we do.  No formal qualifications are required to become one of our Case Support Workers, just an open mind and a commitment to working with service users to improve engagement. Formal training and supervision will be provided."

User Voice and KSS CRC organise the Service User Council which helps to inform and shape our services.


Latest personal stories


A former drug addict has become a successful paid chef a year after his release from prison.

Experience of volunteer Aron

When I first met John*, he came across as being very shy and quiet. I attended an initial meeting where I met with Johnís Probation Officer and we agreed actions and goals for him to take to help aid his rehabilitation and tackle the issues that have led him to commit the crime in the first place.

The help of volunteer David

I was asked to work with Andrew* to help improve his self-esteem and decision making skills which led to his drug abuse. At our regular meetings, we explored solutions to his issues and obstacles to his future aspirations. Slowly through this work, his perceptions about himself began to change from feelings of guilty and helplessness, to being able to acknowledge his own personal strengths and attributes.