Reducing reoffending, improving lives

We have a statutory duty to deliver a range of rehabilitation services to people who have been sentenced by you to either custody or community supervision and who are assessed as being low to medium risk.

Our goal is to reduce reoffending and in so doing, improve people's lives - those of potential victims of crime as well as the perpetrators of them. We do this specifically by steering people away from crime.

Community sentences

We deliver the following court Requirements for either community orders or suspended sentence orders:

  • accredited programme
  • rehabilitation activity
  • drug rehabilitation and alcohol treatment
  • unpaid work (known as Community Payback).
  • mental health treatment
  • senior attendance centre (click here for information on our senior attendance centre requirement)
  • prohibited activity
  • exclusion

Accredited Programmes and Rehabilitation Activity Requirement (RAR)

Our Accredited Programmes support rehabilitation by allowing service users to develop the behaviours and skills needed to become crime-free. 

They help individuals to address particular offence factors such as domestic violence, anger, drink-driving, substance abuse and aggression.

The RAR includes a combination of appointments and activities designed to support individuals in their efforts to avoid reoffending.

Custodial sentences

In prisons, we deliver a service to help anyone sentenced to one day or more in custody to settle back into the community. And after release, we also provide them with rehabilitation support. The government calls this service Through the Gate.

We also have a duty to provide rehabilitation services for those released from prison on licence.

My Solution Rehabilitation Programme

Everything we do is rooted in our approach to rehabilitation – putting the service user at the heart of their own journey to a crime-free life. We call it my solution Rehabilitation Programme, or MSRP for short.

Our approach works on the premise that to become crime-free, a person needs to understand their reason for offending in the first place and then start to change their thinking about their behaviour. When they can do this, they are ready to take responsibility for making changes to the way they live their life. Then they are receptive to developing the skills they need to live differently. We’re here to help – but we can’t do it for them.  We refer to this ownership process as my problem, my solution.

To find out how it works in practice, read some real case studies here.