Reducing reoffending, improving lives

We have a statutory duty to deliver a range of rehabilitation services to people who have been sentenced by a court to either custody or community supervision and who are assessed as being low to medium risk.

Our goal is to reduce reoffending and in so doing, improve people's lives - those of potential victims of crime as well as the perpetrators of them. We do this specifically by steering people away from crime.

Those we work with are assessed as either low or medium risk. When we work with them, we call them 'service users'.

In general we deliver our rehabilitation services in the following ways:

  • in the community by helping those sentenced to a community order through supervision meetings, activities and accredited programmes, as well as supervising those ordered to do unpaid work, known as Community Payback
  • in custody or released on licence by helping those in prison prepare effectively for resettlement and ongoing rehabilitation in the community (our Through the Gate service) as well as supporting those released on licence to serve the rest of their sentence in the community.

Community sentences

Specifically, we deliver the following court Requirements for either community orders or suspended sentence orders:

  • accredited programme
  • rehabilitation activity
  • drug rehabilitation and alcohol treatment
  • unpaid work (known as Community Payback)
  • mental health treatment
  • attendance centre
  • prohibited activity
  • exclusion

Custody sentences

In prisons, we deliver a service to help anyone sentenced to one day or more in custody to settle back into the community. And after release, we also provide them with rehabilitation support. The government calls this service 'Through the Gate'.

We also have a duty to provide rehabilitation services for those released from prison on licence.